IoT Software Development Company in Toronto, built to ship.

You cannot recall the firmware

Over-the-air update has to work before the first unit ships, including staged rollout, rollback and what happens when power is lost mid-flash. A fleet without reliable OTA is a fleet you can never fix. We track more than thirty thousand vehicles, and the update path was designed before the telemetry was.

Disconnection is the normal state, not the error state

A device in a basement, a tunnel or a dead cell is offline routinely. It buffers locally, it reconciles on reconnect, and the server distinguishes a device that is quiet from a device that is gone. Treating every gap as an alert produces alarms nobody reads.

Time-series volume breaks ordinary databases

Thousands of devices reporting every few seconds becomes billions of rows quickly. Retention, downsampling and what a query actually needs at each age of the data are design decisions taken before the first row lands, not after storage costs surprise someone.

Provisioning and identity at scale

Every device needs a credential, a rotation path, and a way to be revoked when it is stolen or decommissioned. Shared secrets across a fleet are the failure that turns one compromised unit into all of them.

Working overlap

1.5 hours a day

Ten and a half hours behind Surat, which leaves roughly ninety minutes of shared working day at the very start of theirs and the very end of ours. This is the hardest overlap on the list and it has to be designed for: written handover, decisions batched, and one fixed call rather than ad hoc availability.

The law that applies

PIPEDA federally, with Quebec's Law 25 applying to Quebec residents

Law 25 is materially stricter than PIPEDA on consent and on automated decision-making, and it applies based on where the individual is, not where the company is. A Toronto client with Quebec customers inherits it, which surprises people.

Where the data can live

Azure Canada Central and Google northamerica-northeast2 are both in Toronto, and AWS ca-central-1 is in Montreal. Canadian clients ask about residency more often than American ones, and public sector work frequently requires it outright.

Sectors that dominate

Bay Street financial services and insurance dominate, with mining finance behind them and a genuinely deep AI research cluster around the university and the Vector Institute that punches well above the city's size.

The mistake we see most

The ninety-minute overlap is the project risk, and it is usually underestimated because it looks survivable on paper. In practice a question asked at the wrong hour costs a full day, every time, and three of those in a sprint is the sprint. Batch decisions into one fixed call, write the handover down, and give the team authority to proceed on anything not explicitly blocked.