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Development Process

Ourcustomsoftwaredevelopmentprocess

Six phases, full transparency, the same way we build every product. Discovery and scoping, then design, agile development, testing, and the launch and support that comes after. You see working code each sprint, not slides about it.

Note

Trying to figure out how to start working with us? That's the engagement side. Head to How It Works for the discovery call, scoping, and paid pilot sprint. This page is the development process itself, how our team actually builds your custom software once we're underway.

Timeline Overview

The custom software development process, from idea to production

Week 1

Discovery & Scoping

Week 1-2

Planning

Week 2-3

Design

Week 3-10+

Development

Ongoing + Final Sprint

Testing

Ongoing

Launch & Support

The 6 Phases

Every phase of how we build your software, explained

Here's the honest version. Same six phases on a two-week MVP and a six-month platform build, just compressed or stretched to fit. What you're reading below is the deliverable, the tooling, and the timeline for each one, so you know exactly what lands and when before you commit to anything.

01Week 1

Discovery & Scoping

First week, we dig into your business, your users, and what you're actually trying to win, not just the feature list you arrived with. The point is to find the real problem under the request. We've killed plenty of half-baked feature ideas in this phase and shipped the thing the customer actually needed instead.

Deliverables

  • +Stakeholder interviews
  • +User persona mapping
  • +Technical feasibility assessment
  • +Project brief document

Tools Used

Google Meet, Notion, Miro, Loom

02Week 1-2

Planning

Now discovery turns into a plan you can actually push back on. Architecture, the tech stack, how we slice the work into sprints, where the milestones land. You sign off on all of it before our team writes a single line of code. No surprises, no 'trust us' black box.

Deliverables

  • +Technical architecture document
  • +Sprint breakdown with estimates
  • +Tech stack recommendation
  • +Risk assessment and mitigation plan

Tools Used

Linear, Notion, Figma (wireframes), GitHub

03Week 2-3

Design

If the build needs UI work, we design for the thing that gets shipped, not a gallery piece. No gorgeous mockups that quietly fall apart the moment an engineer opens them. Every screen we draw already accounts for responsiveness, accessibility, and a clean handoff to development.

Deliverables

  • +UI/UX wireframes
  • +Design system and component library
  • +Interactive prototypes
  • +Responsive layout specifications

Tools Used

Figma, Storybook, Tailwind CSS

04Week 3-10+

Development

This is where the custom software gets built. Two-week agile sprints, daily standups, a demo at the end of every cycle. You watch working code land each sprint, not slides about code that's coming. Every pull request gets reviewed by a senior engineer on our team before it merges. That review is not optional.

Deliverables

  • +Production-ready code per sprint
  • +Automated test coverage
  • +API documentation
  • +Weekly progress reports with demo links

Tools Used

GitHub, VS Code, Docker, CI/CD pipelines, Slack

05Ongoing + Final Sprint

Testing

Testing isn't a phase we bolt on at the end. It runs every sprint. But before launch we put the whole build through a hard QA cycle: load testing under real traffic, a security audit, cross-browser checks, and user acceptance testing with your team in the room. We'd rather find the bug than your customers do.

Deliverables

  • +Unit and integration test suites
  • +Load testing reports
  • +Security vulnerability scan
  • +User acceptance testing signoff

Tools Used

Jest, Cypress, Playwright, k6, OWASP ZAP

06Ongoing

Launch & Support

Launch isn't the finish line. It's the start of the part most agencies skip. We handle deployment, stand up the monitoring and alerting, and every project comes with 30 days of post-launch support built in. After that, plenty of teams keep us on as their development partner for ongoing maintenance and the next round of features.

Deliverables

  • +Production deployment with zero downtime
  • +Monitoring and alerting setup
  • +Documentation and knowledge transfer
  • +30-day post-launch support

Tools Used

AWS/GCP, Vercel, Datadog, Sentry, PagerDuty

FAQ

Questions about our software development process

How is this software development process different from the How It Works page?

How It Works covers the engagement side, how you actually start working with us (the discovery call, scoping, the paid pilot sprint). This page is the development process itself, the six phases we run to build your custom software once the engagement is underway. One is how we sign on. This is how we build.

How long does a typical custom software project take?

An MVP usually runs 6 to 10 weeks. A full product build is more like 3 to 6 months. Dedicated team engagements scope and start in days. We give you a real timeline during the Planning phase, not a guess on the first call, because the honest number depends on what you're building.

Do I have visibility into the development process?

Complete visibility. You get access to the GitHub repos from day one, you sit in on daily standups, weekly progress reports land in your inbox, and there's a working demo at the end of every sprint. No black box, no quarterly reveal where you find out the build went sideways months ago.

What if my requirements change mid-project?

They will. That's normal, and our agile process is built for it. We reprioritize the backlog with you at sprint planning and adjust the timeline out in the open. What you won't get is a surprise invoice because the scope shifted. We talk through the trade-off before anything moves.

Do you provide support after the software launches?

Yes. Every project ships with 30 days of post-launch support included. For anything beyond that, we offer ongoing maintenance with clearly scoped pricing, no padded retainers. Most teams just keep us on as their development partner under our Dedicated Team model and we keep building from there.

Before You Commit

Get a free, fixed-scope estimate for your custom software build

Book a 30-minute scoping call and we'll map the real cost and timeline for what you're building, the same six-phase process you just read, applied to your product. No deck, no hard sell. If we're not the right development partner for it, we'll tell you that too.

4.9 ratingacross 24+ client projects
50+ productsshipped to production
250K+ daily userson an EdTech build
10M+ requests/minon an exam platform
Book a 30-min scoping call

Map your build: cost, timeline, and the right team

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