FoodMarketplaceApp
Multi-vendor food ordering marketplace with delivery management — $500K+ GMV in 6 months, 200+ restaurants onboarded, 4.7-star app rating
Project Overview
A food-tech startup wanted to connect local restaurants with hungry customers in a single, smooth ordering experience. Their market was fragmented — customers ordered via phone calls, WhatsApp messages, and walk-ins, while restaurants juggled orders across multiple channels with no centralized system. We built a full-stack food marketplace with four interconnected applications: a consumer ordering app, a restaurant management dashboard, a delivery driver app, and an admin panel — creating a complete ecosystem from order to doorstep.
Pain points we solved
Fragmented Ordering Channels
Customers placed orders via phone, WhatsApp, and social media DMs. Restaurants missed orders, got details wrong, and had no unified system to manage incoming demand — leading to lost revenue and poor customer experience.
No Delivery Visibility
Once an order left the restaurant, neither the customer nor the restaurant knew where it was. Delivery times were unpredictable, complaints were high, and there was no data to optimize delivery operations.
Restaurant Management Chaos
Restaurants managed menus on paper or basic spreadsheets. Updating prices, toggling item availability, and tracking daily revenue required manual work that scaled terribly with order volume.
Customer Acquisition Bottleneck
Without a marketplace, each restaurant marketed independently. Customers had no single place to discover and compare local restaurants, limiting growth for both the platform and individual vendors.
What we built
Consumer Ordering App
Flutter-based mobile app with Algolia-powered search, personalized restaurant recommendations, real-time order tracking, and smooth checkout via Stripe. Customers browse menus, customize orders, and track delivery on a live map.
Restaurant Dashboard
Web-based management panel where restaurants control their menu, pricing, availability, and operating hours. Incoming orders appear in real time with accept/reject flows, preparation timers, and daily revenue analytics.
Delivery Driver App
Dedicated mobile app for delivery partners with optimized route navigation, order queue management, earnings tracking, and real-time GPS streaming. Drivers receive push notifications for new assignments and can manage multiple deliveries.
Intelligent Order Routing
Automated system that matches orders to the nearest available delivery driver based on location, current load, and restaurant preparation time. Reduces average delivery time and maximizes driver utilization.
Admin Control Panel
Platform-wide admin dashboard for managing restaurants, drivers, commissions, promotions, customer support tickets, and financial reporting. Complete visibility into marketplace health and performance metrics.
Tech stack
Frequently asked questions
How does the multi-vendor architecture work?
Each restaurant operates as an independent tenant with its own menu management, pricing, availability toggles, and order queue. The marketplace aggregates all vendors into a unified consumer experience with search, filters, and personalized recommendations.
How do you handle payment processing for multiple vendors?
We integrated Stripe Connect for split payments. When a customer places an order, the platform automatically splits the payment between the restaurant, the delivery driver, and the platform commission — with real-time settlement and transparent reporting for all parties.
How does delivery tracking work?
The delivery driver app streams GPS coordinates in real time via WebSocket. Customers see live map tracking from order acceptance to delivery. The system also provides estimated arrival times using historical route data and current traffic conditions.
Can this platform scale to more cities?
Yes. The architecture supports multi-city expansion with region-specific restaurant catalogs, delivery zones, and pricing. We built the infrastructure on Firebase and Redis for horizontal scalability. Book a call at geminatesolutions.com/get-started to discuss your marketplace vision.
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